PRIVACY POLICY
At Volconto LLC, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights with respect to that information.
- Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, mailing address, and phone number, which you provide when you create an account, place an order, or contact us.
Payment Information: such as your credit card information and billing address (this information is securely managed by our payment processor).
Usage Data: This includes the date and time you visit our website, browser type, pages viewed, and other information about your use of our services.
Cookies: We use cookies and similar technologies to enhance your user experience, analyze website traffic, and provide personalized services.
- How We Use Your Information
We may use the information we collect for the following purposes:
Processing and administering your orders
Communicating with you, including sending order confirmations, shipping notifications, and promotional information
Providing customer support
Improving our website and services
Complying with laws and regulations and maintaining the security of our website
- Sharing of Information
We do not sell your personal information to third parties. We may share your information with third parties in the following circumstances:
Service Providers: third parties we work with to process payments, ship products, or provide customer service.
Legal Requirements: where required by law or court order, or to protect our rights and property.
Business Transfers: Your information may be transferred in the event of a company sale, merger, or asset transfer.
- Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed. - Your Rights
Subject to applicable law, you may have the following rights:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Objection to certain types of information use
To exercise any of these rights, please contact us using our contact information.
- Privacy of Minors
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you discover that we have inadvertently collected such information, please contact us immediately and we will take appropriate steps to delete it. - Modifications to this Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page and the effective date will be updated when they become effective. We encourage you to review this policy periodically to stay informed about our privacy practices.
Thank you for choosing Volconto LLC. We look forward to serving you and your pet.